Where can I find spare parts for my equpiment?

With an ongoing focus on customer support, Almac Pacific operate a parts distribution centre (PDC) from its Pakenham, Victoria facility, ensuring high-demand parts are in stock and available for time-critical needs.

Thanks to our Australia and New Zealand-wide dealer network, we're also able to stock spare parts locally, which means less time getting the part fitted onto your aerial work platform. Our dealer networks have warehouses spread across Australia and New Zealand, ensuring you have the part as soon as practical, significantly reducing any possible downtime.

What happens if my part is not in stock?

AlmaCrawler are equipped with a vast range of spare parts that are available for immediate, same-day shipping to support our Australian and New Zealand customers. Seamless ordering processes allows us to guarantee the shipment of any item:

• Rapidly and efficiently
• Worldwide

   

Our primary objective is to guarantee our Customer's a reliable and functional service when they need us most. We will continue evolving in-house PDC capabilities, supported by our dealers, with a focus on:

• > 90% first-time fill rate
• Multiple delivery options
• Dedicated parts call centre
• Order status and tracking options
• Competitive pricing
• Specials & promotions
• OEM parts with warranty
• Online spare parts ordering (Available from mid-2022)