Spare parts and assistance for tracked aerial platforms

Worldwide Customer Assistance

In addition to its production activities, AlmaCrawler also offers its clients spare parts and technical assistance for its full crawled scissor range. This service is managed by a team of highly specialised operators dedicated to satisfying all client needs.

How does the spare parts service work?

AlmaCrawler offers a spare parts service for mini crawler scissor lifts thanks to its warehouse equipped with a complete range of spare parts, able to guarantee the shipment of any item:

  • Rapidly and efficiently
  • Worldwide

An advanced computer system also guarantees a direct connection with all the company’s Italian and foreign distributors

Worldwide assistance

AlmaCrawler has an extensive assistance network for aerial platforms worldwide, made up of highly qualified personnel able to offer complete and timely interventions. Significantly reducing the downtime of crawler scissor lifts is AlmaCrawler’s primary objective in order to guarantee its clients a reliable and functional service for all their needs.

What does the AlmaCrawler warranty cover?

AlmaCrawler offers a 12-month factory warranty for crawler scissor lifts, which covers:

  • Manufacturing defects
  • Operational faults
  • Faults in the manufacturing materials

The warranty is valid from the effective date of delivery to the final customer. Specifically, the warranty covers the repair of hydraulic and/or mechanical type faults caused by unexpected and accidental defects in one or more components.  The warranty service is valid and is recognised at all localised dealers and/or AlmaCrawler authorised service centres throughout the territory.